Built with You in mind

Partnering for Better Care

male avatar

Sales Team

blog header

How Health Facilities Can Work With Truselv to Transform Patient Experience

At Truselv, we believe the future of healthcare is built on collaboration, innovation, and compassion. Our ecosystem — BEDBORD, FOLDA, NGAGE, and TESS — redefines how hospitals and care homes connect with patients, manage information, and deliver personalized care. But none of this happens in isolation. It begins with partnership.

This blog explains how healthcare providers across the UK and beyond can partner with Truselv — and what the journey looks like, from first contact to full implementation.

Truselv partnership in healthcare

Transforming care environments through collaboration, technology, and shared purpose.

Step 1: Initial Contact — Understanding Your Vision

The partnership begins with a conversation. Whether you’re a hospital administrator, care home director, or NHS Trust manager, our team will arrange a free consultation to understand your facility’s current setup, challenges, and aspirations.

  • Discovery Call: A 30–60 minute conversation to discuss your facility’s needs and care priorities.
  • Assessment: Review of your existing infrastructure — from bedside environments to digital record systems.
  • Goal Alignment: Identify how our products can enhance patient care, staff efficiency, and engagement.
“Every great partnership starts with listening — understanding what truly matters to your patients and your people.”

Step 2: Tailored Proposal & Solution Design

Once we understand your needs, our team designs a bespoke proposal outlining how our technologies fit your environment. We’ll show you exactly how BEDBORD can streamline patient data, how FOLDA can digitize records, how NGAGE can support cognitive health, and how TESS can improve family connection and entertainment.

  • Custom Configuration: Solutions tailored to your patient demographics and care setting.
  • Integration Plan: Mapping with your existing IT systems and care workflows.
  • Investment Overview: Transparent pricing, cost-benefit analysis, and funding guidance.
Truselv digital care planning

Each solution is designed collaboratively — ensuring a perfect fit for your care environment.

Step 3: Pilot Installation & Staff Training

We believe in proving value early. Most facilities start with a pilot program — typically one ward, unit, or care home floor — to evaluate the impact of our solutions in real conditions. During this phase, Truselv provides full technical setup and on-site staff training.

  • Pilot Setup: Installation of selected devices and systems, configured to your requirements.
  • Staff Workshops: Hands-on training for nurses, administrators, and activity coordinators.
  • Feedback Loop: Continuous support to measure satisfaction, efficiency, and engagement improvements.
“We don’t just install technology — we empower your team to use it confidently, effectively, and compassionately.”

Step 4: Full Implementation — Bringing Digital Care to Life

After a successful pilot, we move into full rollout. Our project management team oversees every stage — from hardware delivery and installation to digital integration and go-live support. Every deployment is conducted with minimal disruption to daily operations.

  • System Integration: Seamless connectivity across devices and platforms.
  • Testing & Validation: Robust checks to ensure data security, compliance, and reliability.
  • Onboarding Support: Dedicated rollout specialists to ensure a smooth transition.
Truselv system installation

Our implementation teams handle every detail — ensuring a safe, secure, and seamless deployment.

Step 5: Ongoing Support, Analytics & Growth

Our partnership doesn’t end at installation. Truselv provides continuous system monitoring, data analytics, and regular software updates to keep your environment running at its best. Quarterly reviews ensure the system continues to deliver measurable results and evolve with your needs.

  • 24/7 Support: Technical and clinical helpdesk assistance for your staff.
  • Performance Analytics: Monthly insights on usage, engagement, and outcomes.
  • Innovation Reviews: Access to new features, upgrades, and co-development opportunities.
“Partnership means progress. We grow together, continuously refining our solutions to meet your evolving goals.”

Typical Partnership Timeline

Phase Activity Estimated Duration
1. Discovery & Consultation Needs assessment, site review, and initial proposal 2–3 weeks
2. Solution Design & Proposal Technical design, pricing, and approval process 3–4 weeks
3. Pilot Installation & Training Device setup, system integration, and staff onboarding 6–8 weeks
4. Full Deployment Rollout across site(s), go-live support 8–12 weeks
5. Continuous Support & Growth Performance reviews, updates, and scaling Ongoing

Join the Future of Digital Care

Every partnership with Truselv begins with a shared goal — to create care environments that are more connected, compassionate, and human-centered. Whether you’re upgrading one ward or transforming an entire care home network, our team will walk with you every step of the way.

Get in touch today to schedule your discovery call and see how Truselv’s ecosystem — BEDBORD, FOLDA, NGAGE, and TESS — can help your organization deliver care that feels personal, modern, and meaningful.